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Documentation Index

Fetch the complete documentation index at: https://docs.humanizing.com/llms.txt

Use this file to discover all available pages before exploring further.

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Free Trial

Every new workspace starts with a 14-day free trial — no credit card required. During the trial you get:
  • 14 days of full platform access
  • 5,000 Generation Operations (GOs) to use across your agents
  • Access to all features, including Voicebot
When your trial ends, your agents will stop responding until you subscribe to a paid plan. Your data and configuration are not deleted — subscribing restores access immediately.
You can monitor your remaining trial days and GO usage on the Billing settings page at any time.

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Subscribing to a Plan

To subscribe after your trial — or at any point during it:
1

Open Billing Settings

Go to Settings → Billing in the left sidebar.
2

Choose a Plan

Select the plan that fits your usage. Toggle between monthly and yearly billing — yearly plans are offered at a discount.
3

Complete Checkout

Click Subscribe to open Stripe Checkout. Enter your payment details and confirm. Your subscription activates immediately.
Yearly billing reduces your effective monthly cost. If you expect sustained usage, it is usually the better choice.

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Generation Operations (GOs)

Generation Operations are the unit of usage in Humanizing Agents. Every interaction your agents handle consumes GOs from your monthly allowance.

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What Consumes GOs

FeatureGO Cost
Chatbot interactionPer conversation turn
Receptionist call100 GOs per started minute of call time
VoicebotBilled separately per minute of call time (not deducted from your GO balance)
Voicebot usage is billed as a separate line item — it does not consume your monthly GO credits.

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Tracking Your Usage

Your current GO balance and a usage chart are available on the Billing settings page. The chart shows consumption over time so you can spot usage trends before you run out.

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Managing Your Subscription

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Upgrading or Downgrading

You can change your plan at any time from Settings → Billing:
  • Upgrades take effect immediately. You are charged a prorated amount for the remainder of the current billing period.
  • Downgrades take effect at the end of your current billing period. You keep your current plan’s limits until then.
Voicebot is a Pro plan feature. If you downgrade from Pro, Voicebot access is removed when the downgrade takes effect.

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Payment Method and Invoices

Click Manage Billing on the Billing settings page to open the Stripe billing portal. From there you can:
  • Update your payment method
  • Download past invoices
  • View upcoming charges

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Cancelling Your Subscription

To cancel, open the Stripe billing portal via Manage Billing and follow the cancellation steps. Your subscription remains active until the end of the paid period — you will not be charged again after that.
After cancellation, your agents stop responding once the paid period ends. Your workspace data is retained, so you can resubscribe later without losing your configuration.

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Overusage & Credit Warnings

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Overusage Toggle

By default, your agents stop responding when your monthly GO credits are exhausted. You can change this:
  • Overusage on — your agents continue running after credits run out. Additional usage is charged at the overage rate for your plan.
  • Overusage off — your agents pause automatically when credits reach zero. No unexpected charges.
Toggle this setting from the Billing settings page.
If uninterrupted availability matters for your use case, enable overusage and monitor your usage chart regularly to avoid unexpected bills.

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Low Credit Warnings

When your GO balance drops below the warning threshold, you will receive an in-app notification. This gives you time to either upgrade your plan, top up, or review your agent usage before credits run out. The warning threshold is set automatically based on your plan.