Documentation Index
Fetch the complete documentation index at: https://docs.humanizing.com/llms.txt
Use this file to discover all available pages before exploring further.
Overview
Deploying the Receptionist kiosk is straightforward — open a URL on any device with a web browser. No app installation or embed code required.Getting the Kiosk URL
- Navigate to your Receptionist agent’s Playground page
- The Deploy Kiosk section is displayed at the top of the Playground page for quick access — no scrolling required.
- Copy the kiosk URL:
/a/6bbfebeb).
Setting Up the Device
Basic Setup
Enter full-screen mode
Use the browser’s full-screen mode (usually F11 on desktop, or the kiosk/guided access mode on tablets).
Test the flow
Tap through the visitor flow to verify language selection, contact search, and calling work correctly.
iPad / iOS
- Open Safari and navigate to the kiosk URL
- Go to Settings → Accessibility → Guided Access
- Enable Guided Access
- Return to Safari and triple-click the side button to start Guided Access
- This locks the device to the kiosk screen
Android Tablets
- Open Chrome and navigate to the kiosk URL
- Use your device’s Kiosk Mode or a kiosk lockdown app (e.g., SureLock, KioWare)
- Alternatively, use Screen Pinning from Settings → Security
Desktop / Wall Display
- Open Chrome or any modern browser
- Navigate to the kiosk URL
- Press F11 for full-screen mode
- Consider using Chrome’s
--kioskflag for a locked-down experience:
Orientation
The kiosk automatically adapts to the screen orientation:| Orientation | Layout | Best For |
|---|---|---|
| Portrait | Vertical layout with stacked elements | Tablet stands, wall-mounted displays |
| Landscape | Horizontal layout with side-by-side elements | Desk screens, reception counters |
Orientation is determined by the device screen, not a saved setting. The same URL works on any orientation. You can preview both orientations in the Playground.
Testing
Before going live, verify:| Check | How to Test |
|---|---|
| Attract screen | Leave the kiosk idle — it should show your branding and avatar |
| Language selection | Tap to start and verify available languages |
| Contact search | Search for a contact by name, phone, or email |
| Calling flow | Select a contact and verify the call/notification flow |
| Return to idle | After the goodbye screen, the kiosk should return to the attract screen |
| Theme and colors | Verify your brand colors, logo, and theme look correct |
Troubleshooting
Kiosk shows a blank page
Kiosk shows a blank page
Possible causes:
- Invalid or expired public key
- Network connectivity issues
- Browser blocking JavaScript
- Verify the URL matches what’s shown in the Playground
- Check the device has internet access
- Try a different browser
Contact search returns no results
Contact search returns no results
Possible causes:
- No contacts have been added
- Search term doesn’t match any contacts
- Add contacts from the Contacts page in the dashboard
- Verify contacts have been saved successfully
Kiosk doesn't return to attract screen
Kiosk doesn't return to attract screen
Possible causes:
- The visitor flow may be waiting for input
- Browser may have cached a state
- Refresh the page to reset to the attract screen
- The kiosk auto-returns after the goodbye screen with a timeout
Wrong orientation
Wrong orientation
Possible causes:
- Device orientation lock is enabled
- Disable orientation lock on the device
- Rotate the device to the desired orientation
- The kiosk adapts automatically
Next Steps
Manage Contacts
Add or update the employee directory for your kiosk.
Customize Styling
Adjust the kiosk theme, colors, and avatar.
View Analytics
Monitor kiosk usage and visitor interactions.
Agent Overview
Learn about agent types and core concepts.