Documentation Index
Fetch the complete documentation index at: https://docs.humanizing.com/llms.txt
Use this file to discover all available pages before exploring further.
What is a Receptionist Agent?
The Receptionist is an agent type designed for physical locations. It runs on a tablet or touchscreen display as a kiosk, guiding visitors through a multi-screen flow to check in, find contacts, and connect with the right person.Key Features
Multi-Screen Kiosk Flow
Guided visitor journey through attract screen, language selection, visit type, contact search, calling, and confirmation.
Contact Directory
Import and manage employee contacts. Visitors search by name, phone, or email and connect directly.
45+ Languages
Welcome visitors in their native language with a language selection screen at the start of the flow.
Brand Customization
Custom themes, brand colors, logos, and 3D avatars. Automatic brand extraction from your domain.
Kiosk Flow
The receptionist kiosk guides visitors through a series of screens:Attract Screen
An idle screen displayed when no one is interacting. Shows your branding, avatar, and a prompt to start.
Language Selection
Visitors choose their preferred language. The entire flow adapts to the selected language.
Receptionist vs Chatbot
| Feature | Chatbot | Receptionist |
|---|---|---|
| Interface | Chat widget (bubble) | Full-screen kiosk |
| Deployment | Embed script on website | Public URL on tablet/display |
| Input | Text chat | Touch navigation |
| Knowledge Base | Web pages, text, Q&A | Contact directory |
| Orientation | Responsive | Portrait or landscape |
| Use Case | Online customer support | In-person visitor management |
Deployment
The Receptionist deploys as a simple public URL:The public key is an 8-character identifier generated when you create the agent. Find it in the Playground page under “Deploy Kiosk.”
Hardware Recommendations
| Setup | Recommended Hardware |
|---|---|
| Desk-mounted | iPad or Android tablet in a stand |
| Wall-mounted | Large touchscreen display (portrait) |
| Reception counter | Tablet in landscape orientation |
GO Consumption
Receptionist voice calls consume GOs from your workspace balance at a rate of 100 GOs per started minute.| Event | GOs Consumed |
|---|---|
| Call starts (first minute) | 100 GOs |
| Each additional started minute | 100 GOs |
| Call blocked (insufficient balance) | 0 GOs |
If your GO balance drops to zero during a call, the call ends gracefully. Calls will not start if fewer than 100 GOs are available.
Getting Started
Create a Receptionist
Follow the onboarding wizard to set up your first receptionist agent.
Manage Contacts
Import and manage the employee directory for your kiosk.
Customize Kiosk
Configure themes, colors, avatars, and branding for your kiosk.
Deploy Kiosk
Get your kiosk URL and deploy to a physical device.