Documentation Index
Fetch the complete documentation index at: https://docs.humanizing.com/llms.txt
Use this file to discover all available pages before exploring further.
What the Playground Does
The Voicebot playground lets you test how your agent responds to callers before going live. You can check answers, verify knowledge base retrieval, and refine your first message — all without a phone or microphone.Text Chat Mode
The playground includes a text chat mode that simulates a voice conversation by typing. Send messages as if you were speaking, and the agent responds as it would on a real call. Use text chat mode to:- Test how the agent handles specific questions
- Verify that knowledge base sources are returning accurate answers
- Check edge cases before exposing the number to callers
Audio Playback
When the agent replies, you can play back the response as audio to hear exactly what callers will hear — including the selected voice, pacing, and pronunciation. This is especially useful for:- Verifying the first message sounds natural when spoken aloud
- Catching awkward phrasing that reads fine in text but sounds odd as speech
- Confirming the selected voice matches your brand tone
Testing Knowledge Base and RAG Responses
The playground queries the same knowledge base your live voicebot uses. Ask questions a caller might ask and confirm:- The correct source is being retrieved
- The answer is accurate and complete
- The response is an appropriate length for a voice reply (shorter is usually better)
If a response is too long or too detailed for voice, consider adding a Q&A source with a shorter, voice-optimized answer for that question. Q&A sources take priority over web-scraped content.
How to Access the Playground
- Open the agent and go to the Playground tab
- Select Voicebot mode from the mode switcher
- Type a message in the input field and press Enter
- Click the play button on any response to hear the audio